What surfaces can a bouncy castle be set up on?
Grass is safest, but we can also set up on hard surfaces like concrete, tarmac or indoors with advance notice. We’ll bring the correct anchoring or weights to secure it.
Do you provide safety mats?
Yes, safety mats are included and placed at entry/exit points.
Who supervises the children?
A responsible adult (18+) must supervise at all times. Our insurance covers the equipment, but not the supervision of users.
Can adults use the bouncy castle?
:Only castles designed for adult use can be used by over-18s. Please check the description when booking
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What happens if it rains or gets windy?
If wind speeds are above 24mph or heavy rain occurs, inflatables must be switched off and not used. We can advise on safe weather use and may reschedule/cancel if conditions are unsafe.
Do you need power?
Yes, a standard mains plug (240V) is needed within 25m of the setup area. We’ll provide extension leads if agreed in advance.
Are your inflatables insured?
Yes, all of our vendors hold their own insurance, and documents are checked before they are hired. Every inflatable is fully insured, covering the equipment and setup .Supervision must still be provided by the hirer at all times.
How much space do I need?
Allow at least 1m clear space around the sides and 2m clear at the front and back. We’ll advise exact requirements for your chosen castle.
How long is the hire period?
Standard hire is for the day (up to 6 hours). Longer hire or overnight stays can be arranged at extra cost.
Can bouncy castles be set up indoors?
Yes! As long as there is enough ceiling height (usually 12ft+), we can set up indoors at halls, gyms and event spaces.
How do you clean the castles?
All inflatables are cleaned and safety checked before each hire to ensure they are safe, hygienic and ready to use.
Bouncy Castle Hire – Terms & Conditions
By hiring a bouncy castle or inflatable from Nosila Face Painting & Events, you agree to the following terms and conditions. These are in place to keep all guests safe and to protect both you and us.
Safety Rules
- Supervision: A responsible adult (18+) must supervise the inflatable at all times.
- Age/Capacity Limits: Do not exceed the recommended age, height or capacity listed for the inflatable. Mixed ages should not use the inflatable at the same time.
- Shoes & Objects: Shoes, glasses, badges, jewellery, sharp objects and chewing gum must be removed before use.
- Food & Drink: No food, drink, sweets or chewing gum allowed on or near the inflatable.
- No Rough Play: Strictly no somersaults, flips, wrestling or climbing on the walls/roof.
- Weather: Inflatables must not be used in high winds (above 24mph) or heavy rain. If bad weather occurs, immediately switch off and deflate.
- Surface & Location: The inflatable must remain secured on level ground with safety mats at all entrances/exits. It must not be moved once installed.
- Delivery & Collection: We deliver, set up and collect. Please allow clear access to the site. If access is restricted, additional fees may apply.
- Power Supply: A standard 240V mains socket is required within 25m of the site. Extension leads must be supplied by us or agreed in advance.
- Damage/Loss: You are responsible for any damage, loss or theft of the inflatable or equipment during the hire period (excluding wear and tear).
- Insurance: Each inflatable is covered by our public liability insurance. However, this covers our negligence only, not the supervision of participants. You remain responsible for supervision at all times.
- Health & Safety: Please inform guests of safety rules. Children with medical conditions (e.g., back/neck issues, heart problems, pregnancy) should not use inflatables.
- Pets/Smoking/Fire: No pets, smoking, BBQs, fireworks or naked flames near the inflatable.
- Indemnity: We cannot be held responsible for injury, loss or damage arising from misuse, unsupervised use or failure to follow these terms.
All bookings are non‑refundable. If you need to cancel, your payment will be retained. In some cases we may be able to reschedule subject to availability, but refunds are not offered.