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Event Decoration – Terms & Conditions

By booking event decoration services with Nosila Face Painting & Events, you agree to the following terms and conditions. These ensure a smooth, safe, and professional service.

Bookings & Payments
  1. A deposit  (non-refundable) is required to secure your date. The balance is due no later than 7 days before the event.
  2. Bookings are confirmed only once the deposit is been paid .
  3. Late payments may result in cancellation of services without refund.

Cancellations

1. Cancellations are not refundable. Deposits will be lost in the event of cancellation.
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2.If you need to change your date, we will do our best to accommodate rescheduling subject to availability and any additional costs. Please note: depending on the amount of notice given, your deposit may still be lost.

Setup & Pack Down
  1. Our team requires adequate access, time, and space to complete set-up safely. Please provide accurate venue access details in advance.
  2. Standard set-up times vary depending on the size of the installation. We’ll confirm timing during booking.
  3. Any delays caused by incorrect information, restricted access, or venue restrictions may affect the final outcome.
  4. We will return to pack down and remove hire items unless otherwise agreed.
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Venue Permissions & Responsibilities
  1. It is the client’s responsibility to ensure the venue allows decorations, balloons, or any other items booked.
  2. Nosila Face Painting & Events cannot be held liable if the venue restricts installation or use of certain materials (e.g., helium, adhesives, candles).
  3. The client must inform us of any venue rules (e.g., no tape on walls, ceiling height limits, access restrictions).

Outdoor Installations
  1. Outdoor décor is weather-dependent. High winds, rain, or extreme heat may limit what can be installed.
  2. The client is responsible for providing suitable cover (e.g., gazebo, marquee) to protect decorations.
  3. We cannot guarantee longevity of balloons or décor outdoors due to weather exposure.

Damage, Loss & Liability
  1. The client is responsible for ensuring guests do not damage decorations during the event.
  2. Any hire items (e.g., props, backdrops, sequin walls) must be returned in good condition. Lost or damaged items will incur replacement costs.
  3. Nosila Face Painting & Events is fully insured; however, liability does not extend to misuse, negligence, or failure to follow instructions.

Health & Safety
  1. We use only professional-grade, safe materials and follow strict safety procedures.
  2. Balloons and small décor items can pose a choking hazard. Children must be supervised at all times around decorations.
  3. Nosila Face Painting & Events cannot be held responsible for injuries caused by improper use of décor or equipment.

Photography & Marketing
  1. We may take photographs of completed decorations for use on our website and social media, unless the client requests otherwise in writing.